Demystifying Robotic Process Automation

The IT environment changes so quickly that it can be difficult to keep up. According to recent statistics, half of today’s tech growth is being driven by disruptive technologies like SaaS, robotics, and artificial intelligence. One prime example is robotic process automation (RPA), which didn’t exist 20 years ago and is now being heralded as one of the primary drivers in IT modernization.  

In the recent two years or so, this technology has evolved into a new type of solution referred to as RPA-as-a-Service (or RPAaaS). Experts now believe that RPAaaS will serve as a key driver of the exponential growth predicted in the overall process automation market over the next several years. While such predictions sound enticing, they don’t offer the clear explanations that business leaders need make fully informed, strategic decisions about adopting RPA software.  

 That’s why at M Corp, your potential is our purpose, and our mission is to share insights alongside our outcome-oriented solutions. We understand that while business leaders want to modernize the important questions must be answered first. By demystifying RPA and IT process automation, our hope is to inspire confidence and trust through thoughtful conversations of what our modern solutions stand to offer your organization. 

RPA, Robotics, and IT Process Automation in Context  

In a recent Grandview Research report, experts predict that the compound annual growth rate of roughly 38% through 2030 will primarily be driven by the exponential growth of RPA services, especially RPA-as-a-service.  

This growth is largely being driven by the compounding need for organizations to handle information processes that are growing increasingly complex and time consuming. RPA offers a powerful tool to simplify those processes.  

RPA, or “robotic process automation”, is another term for IT process automation. There are quite a few misconceptions around “robots” and “bots” since those terms are rarely used outside of science fiction films or descriptions of major hacking fiascos. But in truth, any technology programmed to automate and execute “specific tasks with little or no human intervention and with speed and precision” is technically considered a “robot”.  

The reason that this term (and its many variations) are generally absent in our culture is because we more commonly refer to them as “machines” or “software”. In fact, “robotic” technology is already seamlessly integrated into our lives and has been since the Industrial Revolution, when major industrial activities were transformed by the creation of more automated manufacturing processes that that could perform certain human activities in a fraction of the time and with improved precision, accuracy, and scale.  

These days, our cars, smartphones – even some of our thermostats – perform functions that meet the technical definition of “robots”. New technologies, composed in part of artificially intelligent software, are replacing broad swaths of manual, or traditional, work. Doing this helps to make organizations more efficient and therefore more competitive. 

 So many of us just haven’t taken a moment to sit back and appreciate it.  

And of late, robotic process automation has become essential in boosting work agility and improving customer experiences 

The Evolution of Robotic Process Automation  

RPA appeared in the early 1990s, when, for the first time, computers became widely available to the general public. As the options for products diversifies, the industry needed a more efficient way to conduct user interface testing. As the market for computerized technology grew, so did the need for robotic process automation.  

By the early 2000s, as options for digital access to information proliferated, industries came under greater government regulation for their data handling. To maintain compliance with an ever-evolving regulatory landscape, companies (at least those with the budget for a more robust IT infrastructure) began integrating RPA technologies to reduce their reliance on manual labor and paperwork. Other companies followed suit, and the demand for RPA technology has been growing ever since.  

But in recent years, the tasks requiring automation have become more sophisticated and complex. Even enterprise-scale organizations tend to lack the robust IT infrastructure and personnel to implement their automation processes. For that reason, since the arrival of the 2020s, organizations are turning increasingly to external SMB partnerships, which offer support through robotic process automation-as-a-service, along with other products and services. 

Your Seamlessly Modernized RPA-as-a-Service (RPAaaS) Solution from M Corp 

For almost 20 years, M Corp experts served clients with enterprise IT solutions. And thanks to the tireless collaborative work of our Product Design team and Service Professionals, we are pleased to offer a new suite of outcome-oriented product solutions alongside our traditional services, helping organizations at all stages of their IT journey.  

Included in that suite of solutions is M Corp’s own RPAaaS. Our clients have already experienced the instant boost in accuracy, scalability, and efficiency offered through this product solution, as well as the predictability of our upfront RPA-as-a-Service pricing structure based on project outcome (and thus eliminates the unexpected costs of traditional services).  

M Corp is Your Partner in an Outcome-Oriented Future 

At M Corp, we offer clients the confidence and insight they need to embrace modern. Our experts work shoulder to shoulder with clients, integrating new tools and strategies into M Corp’s traditional product and service offerings, helping to drive their organizations forward.   

Your potential is our purpose, and we never waiver when it comes to our commitment to outcome-focused products and services. Learn more about our IT consulting services and product solutions by visiting our website and scheduling a call today! 



Micheal, Paul. “How Fast is Technology Advancing?” Media Peanut. 

 “Robot.” Tech Target.

“Robotic Process Automation Market Size, Share & Trend Analysis Report by Type, By Service, By Application, By Deployment, By Organization, By Region, and Segment Forecasts, 2022-2030.” Grand View Research. 

“The Evolution of RPA: a 30-Year Journey.” ElectroNeek.